Terms of use

WELCOME TO OUR WEBSITE AND ONLINE STORE,
www.fronteparte.com 

These terms apply to all users of the domain fronteparte and their sub-domains (henceforth: the site). The Terms and Conditions will be valid for all your future transactions with Fronte Parte (FRONTE PARTE OÜ) (henceforth: Fronte Parte; may be referred to as ’us’) and visits to the site. Fronte Parte reserves the right to revise these terms and conditions. Users are responsible for keeping themselves updated with such changes.

DISCLAIMER

Fronte Parte does not guarantee that all items included in the web shop are in stock at the time of your order. In the event of a backorder, we will contact you shortly by phone or by e-mail. We cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. Neither can we guarantee that all information is up-to-date. Fronte Parte may, at any time, amend the content of the site. Although Fronte Parte strives to display the correct texts, images and pricing on the site and web shop, errors may occur. If you have been charged the wrong amount in the web shop, we will give you the option of placing a new order with the correct price or canceling your order. Fronte Parte, however, reserves the right to cancel any order prior to dispatch should we find that the price is incorrect. In such case we will notify you by email. If we are unable to contact you, your order will be automatically cancelled. Part of the services mediated through the site are maintained by outside organizations. In situations where Fronte Parte acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. Fronte Parte cannot be held responsible for any damages caused by using the site or, for that matter, not being able to use the site. Fronte Parte cannot guarantee problem-free, uninterrupted, and secure access to the site.

DISCLAIMER

When using Fronte Parte Website and/or placing an order on the site you confirm that you have read our Privacy Policy and that you accept them. Please make sure that you have read and understood the Terms and Conditions before you place an order.
Please note that items in your cart are not reserved, they may be purchased by other customers until you have purchased the order at checkout and received a order confirmation.

ORDER CONFIRMATION

As soon as your order is placed, an order confirmation is sent to the email address you registered in the checkout. The order confirmation contains your order number, details of the item that you ordered, payment and delivery details. Please note that the confirmation e-mail is only an acknowledgement that we have received your order, is not an acceptance of the order.

SHIPPING CONFIRMATION

Once your order has been dispatched from our warehouse, a shipping confirmation will be sent with all relevant information about your order.

PAYMENT

For all the orders Fronte Parte accepts payments by PayPal. Payments take place in a secure environment outside the webstore, when paying by Paypal, then in the secure environment of Paypal.

SHIPPING

Fronte Parte offers different delivery methods that are listed in the checkout. We aim to ship all orders within 48 hours on business days. Please note that shipping times may be affected during peak periods (e.g. sales, holidays, and new releases) and the processing of your order may then take longer than usual. Also please note made-to-order and pre-order items may take longer than regular items, as the production time is different, all these comments will be available at the made-to-order or pre-order item.

RETURNS & EXCHANGES

You are entitled to return your order free of charge within 14 days after receiving the delivery (return must be shipped by day 14). The package may be opened upon receipt but all items returned must be unused (in the same condition received). All original packaging must also be returned unused. Items returned after 14 days of receiving the delivery will be sent back to the customer. Please note we do not refund shipping fees.

The period of the withdrawal shall be calculated from the day the Client or a third party named by him or her, who is not the carrier of the goods, has received the possession of the product. If the order consists of more than one shipment, the deadline for withdrawal is calculated from the date of arrival of the last parcel to the Client. The Client has no right to return the product, which is made by special order. EXAMPLE: If a customer adds a comment, that would like to have 2cm longer trousers (then this product is made by special order and is not refundable) Also made-to-measure (made by his or her measurements) and pre-order items are not refundable, as the product is custom made.

If you wish to exchange to a different style, size, or colour, please return your unwanted item and place a new order for the desired item. We will refund your returned item once we have received it at our warehouse. Or contact us via email and we will try to find the best solution for you. Please note we do not refund shipping fees.

Please retain a copy of your return receipt from the postal office in case anything should happen during the return process.
Sale: Our policy above do not apply during the sales period and on sale items.

COPYRIGHT PERMISSION NOTICE

Copyright in the documents provided in this site (including, without limitation, the trademarks of Fronte Parte, logos, graphics, text, photos, designs, logos, icons, images, data, and software) are owned by or licensed to Front Parte and its affiliates. You are authorized to use this material only for personal, non-commercial purposes. You may download, print, and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from Fronte Parte. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please contact us at info@fronteparte.com

TRADEMARKS

Our trademarks include (amongst others) the Fronte Parte name and logo. These trademarks may be used or registered in more than one country and your use of this website does not grant you any rights to use our trademarks.

PRIVACY POLICY

All personal information saved at the site will be handled with the most utmost care. The information that we store will not be sold or used for any purposes other than ensuring the best service possible. It will solely be used for informing you about special offers and other marketing opportunities related to the different divisions of Fronte Parte. Your personal data may be disclosed to third parties only when it is necessary to fulfill the purposes described above. When registering with the site, you have the option not to receive any information from Fronte Parte. If you wish to end your Fronte Parte subscription, you may make the changes in your account settings or send an email to info@fronteparte.com State your name and email address and a short description of the matter in the email message.

You have the right to review your information on file at any time. This can be accessed by emailing info@fronteparte.com. If the data is incomplete or incorrect, you have the right to have the information corrected. All customers paying by card are subject to validation checks. Fronte Parte reserves the right to delay any order if fraud is suspected. For security reasons, we do not store any payment information in our database.

COLOURS

We cannot guarantee that colours on the website will be true to life. This depends partly on the colour settings of your computer and monitor.

VIOLATION OF RULES

Fronte Parte reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password-protected areas of the site may be subject to prosecution.

FORCE MAJEURE

In case of Force Majeure, Fronte Parte obligations will be suspended. The contract between you and Fronte Parte can, in such cases, be partially or fully terminated by yourself or by Fronte Parte. A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. Under such circumstances, Fronte Parte will attempt to resolve all issues in a timely manner.

GOVERNING LAW

These terms of use are complied in accordance with Estonian law and the Estonian courts will have exclusive jurisdiction for any dispute under this agreement. The laws of your country may differ from Estonia and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.

DUTIES & TAXES

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. Fronte Parte cannot control and is not responsible for any duties/taxes applied to your package upon delivery. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, on rare occasions custom agents may delay delivery of some packages.